Campus Partners

The Office of Undergraduate Financial Aid works closely with other offices on campus to provide students the support they need throughout their time at Northwestern.

The Office of Financial Aid and the Office of Student Finance are two separate offices that closely work together to provide services to students and their families. Check out the information below to compare what each office oversees to help you find the right contact.

Campus partners comparison
Office	Role	Contact and Website
Office of Undergraduate Financial Aid	Reviews students for eligibility for institutional and federal financial aid Applies scholarships, loans, and other financial aid sources to student accounts Counsels students on financial aid options	Office of Undergraduate Financial Aid website Undergrad Aid Contact Information
Office of Student Finance	Generates the student bill Receives and processes payments on the bill, including third-party billing Distributes refunds, if available	Student Finance Website SFS Contact Information
Office of Undergraduate Admissions	For newly admitted students, their contact at the Office of Undergraduate Admissions is a great place to start with any questions you may have about joining Northwestern in the fall	Undergraduate Admissions Website Undergraduate Admission Contact
Residential Services	The Residential Services team can answer all questions about housing, meals, and living on-campus. Explore their site to learn more about the services offered and how they support students at Northwestern.	Residential Services Website
Student Enrichment Services	Student Enrichment Services (SES) works with undergraduate students to foster identity development, navigate campus resources, and build community. Through campus-wide partnerships, SES strives to build a Northwestern community that is welcoming, supportive, and accessible for all students.	Student Enrichment Services Website
Student Health Insurance	All degree-seeking Northwestern students must have comprehensive health insurance, and all degree-seeking students are defaulted each year into the Northwestern University Student Health Insurance Plan (NU-SHIP). Students who have alternate insurance coverage must waive their NU-SHIP enrollment online in CAESAR during their applicable open enrollment period. If you notice health insurance on your Fall bill and you already have health insurance coverage, navigate to the Student Health Insurance site for more information about how to request a waiver for requirement. Only the Office of Student Health Insurance can waive this from the student account, so please contact their office with any questions or concerns.	Student Health Insurance Website Student Health Insurance Contact