Northwestern Career Advancement: Clerical Aide/Front Desk Assistant

DEPARTMENT: Northwestern Career Advancement

JOB DESCRIPTION:

Available Winter 2020

  • Answer telephone calls from students, staff, alumni, faculty, and employers; direct inquiries appropriately.
  • Learn NCA structure and services in order to provide prompt responses to questions when possible
  • Greet all visitors to NCA, providing good customer service, and maintaining the confidentiality of student information.
  • Assist NCA staff with projects
  • Maintain the lobby, opening/closing the office and other tasks as assigned

QUALIFICATIONS:

Must be an NU undergraduate student with a Federal Work-Study allotment for the 2019-20 academic year.

  • Total reliability in attendance, both in starting times and in the expected days
  • Demonstrated customer service skills with a variety of customers
  • Maintain the confidentiality of student/employer information
  • Strong attention to detail for the opening/closing procedure of the center
  • High level of professionalism, including work appropriate attire
  • Computer familiarity

PAY RATE: $12.00/hr  

CONTACT NAME: Beth Tucker 

CONTACT PHONE NUMBER: 847-491-3700

CONTACT EMAIL: beth.tucker@northwestern.edu