Innovation & New Ventures Office (INVO): Sr. IT Support Consultant

DEPARTMENT: Innovation & New Ventures Office (INVO)

JOB DESCRIPTION:

Available Fall 2017

INVO offers work-study students the opportunity to gain advanced computer systems and professional skills in a flexible atmosphere. We are looking for students to provide advanced technical support to our staff, troubleshoot basic computer (PC and Mac) issues, install new software and hardware (memory, hard drives, peripherals, etc.). Students will also be given training to perform data analysis and other data science related projects. This role also helps train and mentor junior student staff. We provide hands-on training to enhance technical and professional expertise.

QUALIFICATIONS:

Must be an NU undergraduate student with a Federal Work-Study allotment for the 2017-18 academic year.

Applicants must possess strong interpersonal skills, a willingness to learn and a moderate understanding of computer support.

Successful applicants:

  • Are self-motivated to contribute to INVO’s IT needs.
  • Possess strong customer service orientation.
  • Communicate professionally and clearly in both written and verbal forms.

PAY RATE: $11.50/hr to start. Additional pay offered with earned experience.

CONTACT NAME: Dragos Visan

CONTACT PHONE NUMBER: 847-467-4042

CONTACT EMAIL: dragos@northwestern.edu